Planning to Review?

James Alexander Consultants are helping bring clarity to the challenges the asset portfolio’s of their clients bring.  Determining the relevance your owned or leased assets has to your business and its long term effect is fundamental to ensuring you have the correct profile in place.  Planning and managing the utilisation of those assets and their place in your business is our speciality.

James Alexander Consultants are expert in assessing your portfolio and, with you, determining a strategy to develop the correct balance of assets, their relevance and performance for you.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

Now is the ideal time to undertake a comprehensive review of all your lease and occupancy arrangements.

·         Are you able to exercise any lease breaks?

·         Are any leases up for rent review?

·         Are you holding over?

·         Have your business needs changed?

·         Is your occupancy at the optimum?

·         Could you place any non essential requirements in better value accommodation?

·         Is there an opportunity to outsource activities?

Our focus is to maximise the opportunity your built and land assets brings to your business whilst minimising the liabilities.  Get in touch with us to see how we can help you address lease related problems, acquisitions or disposals and help bring your portfolio into line for your business needs.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

Take Stock of the situation

The commercial property sector is to come under further pressure during 2012 in the light of the current economic climate and the uncertain times ahead for the Euro Zone.  Both rental and capital values started to show sign of weakening during the Q4 last year and are expected to continue to decline during 2012 as the continuing uncertainty over the future of the British recovery continues.  Tough market conditions in the retail sector have led to have affected high streets across the country.  Even the usually resilient London market is starting to show significant stress with rental levels and capital values starting to decline as the number of potential transactions slows.

However, all is not lost!  With the decline in value for the landlord comes the increase in opportunity for the tenant.  Now is the ideal time to undertake a comprehensive review of all your lease and occupancy arrangements.

·                     Are you able to exercise any lease breaks?

·                     Are any leases up for rent review?

·                     Are you holding over?

·                     Have your business needs changed?

·                     Is your occupancy at the optimum?

·                     Could you place any non essential requirements in better value accommodation?

·                     Is there an opportunity to outsource activities?

Every cloud has a silver lining, see what lies behind this one for your business.

Innovation@jaltd.co.uk

Business Impact:

Does your present portfolio of occupied accommodation have a positive or negative impact on the day to day activities of your business?  It can often be the case that businesses continue to occupy and operate out of facilities long after those facilities have served their useful purpose. 

Technological change, production developments, businesses processes and changed working practices can often leave the bricks and mortar way behind in terms of usefulness to the business.  But it’s not always easy to make the change and relocate.  There are many considerations; some more tangible than others and not all business owners are able to face up to them.  It could be that the lease still has time to run, or the Company has a long standing history at the location and it is loath to break that link.  Remodelling and reworking of the workspace may be a possibility, but what if the amount of space or its geographical location is unsuitable?   

Core business activity is the key, after all, the real estate is only there to serve the business purpose, so the questions to ask revolve around the key drivers and performance indicators in the business and their ability to be achieved.  Assessment and analysis of the built environment together with the business plan and programme will help determine whether your facilities are supporting your business or the other way round.

James Alexander Consultants are expert in assessing your portfolio and, with you, determining a strategy to develop the correct balance of assets, their relevance and performance for you.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

Time to review and reassess?

James Alexander Consultants are helping bring clarity to the challenges the asset portfolio’s of their clients bring.  Determining the relevance your owned or leased assets has to your business and its long term effect is fundamental to ensuring you have the correct profile in place.  Planning and managing the utilisation of those assets and their place in your business is our speciality.

James Alexander Consultants are expert in assessing your portfolio and, with you, determining a strategy to develop the correct balance of assets, their relevance and performance for you.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

Our focus is to maximise the opportunity your built and land assets brings to your business whilst minimising the liabilities.  Get in touch with us to see how we can help you address lease related problems, acquisitions or disposals and help bring your portfolio into line for your business needs.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

V is for...

Valuations:

The valuation of a property is usually directly related to its market value and this is where the art, some would say dark art, of the valuation comes into its own.  The purpose of a valuation will have a direct influence on its outcome and therefore has to be specific to the requirement.

Valuations may be undertaken for many purposes including:

• Mortgage finance -
• Acquisition
• Sale
• Probate
• Litigation
• Leasehold Enfranchisement
• Property development
• loan security valuations
• asset and fund valuations
• valuations for accounts purposes
• retrospective valuations
• development appraisals
• valuations for corporate owners and occupiers. 

and more……

As with any subjective view of a situation, in this instance the market value of an asset, there exists the opportunity for dipute and disagreement.  In any situation whereby someone is seeking to prove a value, another party will be seeking to disprove it.  It is therefore vital that not only do you commission the correct valuation for the correct purpose but also that you commission it from a surveyor with relevant and in depth experience.

James Alexander Consultants can help you determine the best approach to valuations of your asset base and get the right surveying team in place.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

P is for...

Planning & Strategy:

Occupying business premises is no laughing matter.  The costs involved can be significant and the penalties, should you get it wrong, can be severe.

Having said that, the opportunity for it to go well is significant!  Like all property transactions in the UK (well England and Wales anyway!) the pace of movement is usually somewhere akin to that of the proverbial snail.  Lease break clauses do (should) not usually sneak up on you, they are telegraphed well ahead of time (when the lease is signed?).  So the opportunities for you to plan aspects of your estates strategy are easily able to be recognised and addressed.  However, that is not the whole picture.  Not all elements are so easily planned.  As we have said many times before, the real estate only exists to support your core activity, it’s there to help you to produce your widgets or build your social media empire or whatever.

And (yes, you can start a sentence with and) that’s where the challenge comes.

Planning a strategy to match your real estate occupancy to your business’s operational requirements is not too difficult in principle, but will throw up some very challenging questions to you and your colleagues.  I was with a client recently and the discussion revolved around the business’s requirement to relocate to larger operating premises, the availability, or lack of, suitable prospects in the locality and the impact a more significant geographical move to achieve the right accommodation could have on the business in terms of the potential for the loss of key staff.  An interesting conundrum and one that the jury is still out on.

Size, location, mix, usage and cost will all play a part in developing a coherent strategy for real estate and the activity should be undertaken with the same thoroughness that is applied to the operational aspects of the business.

James Alexander Consultants can help you find your way through to the best solution to your accommodation needs.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

O is for...

Outsourcing:

Non core activities outsourced, not a news topic you may say, but how far does this extend within your organisation?  The opportunity to outsource these types of non core activity has increased in recent times.  You are probably familiar with the “run of the mill” in outsourcing, from catering to waste management, office supplies to ICT.  But what about the outsourcing of your HR activity?  Or payroll?

The opportunity to bring in specialist services without the requirement to employ these on a full time basis is one of the backbones of the outsourcing principle.  Another is the opportunity to access specialist advice on non core activity, advice which would otherwise be expensive to maintain on an in-house basis.

The increase in legislation surrounding employment has seen a rise in the opportunity for SMEs (small to medium sized enterprises) to bring in specialist consultants and providers to keep them on the right side of employment law and up to date with current staffing requirements.

Similarly, there are opportunities for occupiers to get help with their accommodation and real estate services.  Many larger occupiers will have provision in place, but the smaller occupier can seek support with real estate related issues too.  From the outsourcing of facilities management to landlord and tenant issues there are opportunities to seek professional support in ensuring your organisation is fully up to speed.

James Alexander Consultants can help you understand your property, facilities and compliance requirements, leaving you to focus on core activity and opportunity.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

F is for...

Facilities Management:

It’s not just about getting the toilets cleaned and making sure there are enough pencils in the stationery cupboard; the modern facilities management professional is regarded as a key member of the management team at any self respecting organisation.

In recent years, the value to an organisation of an efficient and well run facilities management provision has become recognised as a key component in the success of the organisation.  The role covers many elements that do not fall into most organisations core activity and thus, like the real estate remit, are often liable to be overlooked, until, that is, something goes wrong.

Trends in the field have changed over time.  Once, an Office Manager would have a department of staff who would, to greater or lesser effectiveness perform the tasks and activities required of the organisation.  In the 1990’s the dawning of the era of “Total Facilities Management” saw many of those in house teams, including the management, subsumed into the new style service providers, large organisations who were often no more than a collection of smaller service providers themselves.  This change did not quite hit the mark; whilst there were undoubted cost savings and some improvements in areas of efficiency the loss of the Management function and “ownership” proved to be an unsettling experience for some client organisations.  The perceived loss of control and an apparent impersonal aspect to the arrangements heralded the next era.  It would appear the solution is a mix of an in house management function which controls a contracted provision of services.  The age of the Facilities Manager as a contract manager is here.

Increasingly the FM is looking after a plethora of legislative compliance for the organisation, with environmental and sustainable aspects to the fore.  The range of compliance requirements in the workplace is vast and whilst some of the technical aspects are taken care of in their execution by contracted service providers, the FM has to be up to date and aware of what is required and what they need to be ensuring the organisation is covered against.

So, next time you visit the photocopier and press the button, remember not only the person who has filled the trays with paper, but also the person who has arranged for that to be done!

James Alexander Consultants are expert in assessing your facilities management requirements and, with you, determining a strategy to develop the correct balance of service.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

D is for...

Dilapidations:

There comes a point in every lease when the subject of dilapidations raises its head.  This need not be as daunting a prospect for the tenant or lessee as it may seem, however it is one that should be approached carefully.  In general terms most institutional leases will require the lessee to return the asset to the landlord at the end of the term in the same condition as they originally took it over.

However……!

Negotiation is the key.  In general terms the landlord is looking to make sure that their asset has not been adversely affected by the tenant’s occupation.  Now, being good lease abiding tenants, all clauses in the lease relating to refurbishment and alterations will have been abided by.  These usually form a requirement for redecoration on a periodic basis in longer leases and for any alterations, upgrades or refurbishments requiring approval from the landlord before proceeding.  Therefore, the landlord will know what general condition the asset will be in and, with regard to tenant upgrades and refurbishment, these will have been undertaken up to the latest regulations, so will, potentially be seen by the landlord as improvements.

If you are intending to exercise a break in the lease, your lease will determine the notice period to give, if the lease is terminating then the date will be well known. These are the ideal timeframes to commence discussion with the landlord with regard to dilapidations.  Each landlord will be different as will each situation.  Remain open to suggestion and do your best to limit your liability.

James Alexander Consultants are expert in assessing your portfolio and, with you, determining a strategy to develop the correct balance of assets, their relevance and performance for you.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

C is for...

Contracts:

Most businesses operate a model whereby significant elements of the business needs are supported by contracted services.  It is possible to outsource just about any element of your “back office” functions and it is almost certain that aspects of your property and facilities activities will encompass some element of contracted service provision.

Your estate and facilities management processes are there to support the core activities of the business and, as such, perform a vital task for you.  It is without doubt that the only time anyone in the business who would count themselves as a customer would notice these services is when there is a problem!

It is therefore most important to ensure that the contracted services you have are fit for purpose, compliant, up to date and relevant.  There have been many instances where contracted service provisions have been allowed to roll over from year to year without a proper review and assessment of the changing requirement, resulting in an imperfect provision and certainly wasted money.  We are all aware of the more usual facilities management services, often bundled up into those unfortunate headings of “hard” and “soft” services (how so?) but the outsourcing of professional services is becoming more and more frequent.  Outsourcing your estate management can mean the difference between being able to do your day job or not. Address the seemingly endless queries from tenants and other occupiers can mean that you do not have the time to undertake those tasks that are actually part of your job description!

James Alexander Consultants are expert in assessing your facilities and estate management service requirements and, with you, determining a strategy to develop the correct balance of contracted and in house services, their relevance and performance for you.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

B is for...

Business Impact.

Does your present portfolio of occupied accommodation have a positive or negative impact on the day to day activities of your business?  It can often be the case that businesses continue to occupy and operate out of facilities long after those facilities have served their useful purpose. 

Technological change, production developments, businesses processes and changed working practices can often leave the bricks and mortar way behind in terms of usefulness to the business.  But it’s not always easy to make the change and relocate.  There are many considerations; some more tangible than others and not all business owners are able to face up to them.  It could be that the lease still has time to run, or the Company has a long standing history at the location and it is loath to break that link.  Remodelling and reworking of the workspace may be a possibility, but what if the amount of space or its geographical location is unsuitable?   

Core business activity is the key, after all, the real estate is only there to serve the business purpose, so the questions to ask revolve around the key drivers and performance indicators in the business and their ability to be achieved.  Assessment and analysis of the built environment together with the business plan and programme will help determine whether your facilities are supporting your business or the other way round.

James Alexander Consultants are expert in assessing your portfolio and, with you, determining a strategy to develop the correct balance of assets, their relevance and performance for you.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

A is for...

Asset.

After your staffing costs, your built assets, your business’ occupied accommodation, is most likely to represent your biggest cost centre.  Achieving the most efficient and effective usage of your accommodation portfolio is a constant challenge for business and one that, if not managed well, can cause major difficulties and, of course, unnecessary expense.

The opposite of asset is liability.  Many businesses will focus on their real estate in terms of their ability to run their operations; however, not focussing on the whole aspect of their asset responsibilities can lead to difficulties.

Here are my top 5 tips:

1)      Utilisation: Nothing worse than having too much accommodation, unless it’s having too little!  Undertake some assessment and analysis of your occupancy and how well it relates to your core business requirements.

2)      Lease: Have you ever reviewed your lease?  The last time many occupiers will have viewed their lease is when their lawyer was showing them where to sign.  It may be dry, but get a glass, mug or cup of your favourite beverage and have a look through.  You do know where your lease is, don’t you…..?

3)      Liabilities: Following on from Lease, do you know what your liabilities under the lease are?  A lot of companies get caught out with this one.  Insuring and repairing liabilities are onerous and taken very seriousy by the asset owner, your landlord.

4)      Location: Does your business require to be in its current very expensive accommodation?  Could a review of the business objectives, processes and customers reveal that a carefully planned and considered move to less expensive, more flexible accommodation could save your business money?

5)      Contracts: There are, undoubtedly, a large number of contracts keeping your buildings and your business running.  When was the last time these were reviewed, not just for cost but more specifically for suitability and relevance.  You may surprise yourself!

James Alexander Consultants are expert in assessing your portfolio and, with you, determining a strategy to develop the correct balance of assets, their relevance and performance for you.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

Outsourced Services Sector

The Business Services Association (http://www.bsa-org.com/) has released details of a report prepared by Oxford Economics relating to the outsourced services sector in both the public and private sector.  It is reported that the outsourced services sector in the UK now has an annual value of £207bn, equating to approx. 8% of the UK economy.

Defined as being services provided under a time bound agreement, with some element of delegated authority and which typically in the past would have been provided by an organisation's employed staff, the outsourced services sector now rivals the financial services sector in terms of size (the financial services equates to 8.1% of the UK economy).

 The range of services falling into this category is vast and includes waste management, call centre operations, IT and data services, facilities management services and real estate and asset management provision.  The sector accounts for 10% of the total workforce, with in excess of 3 million people employed in the sector, nearly 600,000 engaged in property management related activities including cleaning and maintenance alone.

The sector makes a significant contribution to UK plc with £14bn a year being paid in corporation tax, employee NI contributions and business rates with a further £21bn coming from employee income tax and NI.