Showing posts with label cleaning. Show all posts
Showing posts with label cleaning. Show all posts

Tuesday, 3 April 2012

C is for...


Contracts:

Most businesses operate a model whereby significant elements of the business needs are supported by contracted services.  It is possible to outsource just about any element of your “back office” functions and it is almost certain that aspects of your property and facilities activities will encompass some element of contracted service provision.

Your estate and facilities management processes are there to support the core activities of the business and, as such, perform a vital task for you.  It is without doubt that the only time anyone in the business who would count themselves as a customer would notice these services is when there is a problem!

It is therefore most important to ensure that the contracted services you have are fit for purpose, compliant, up to date and relevant.  There have been many instances where contracted service provisions have been allowed to roll over from year to year without a proper review and assessment of the changing requirement, resulting in an imperfect provision and certainly wasted money.  We are all aware of the more usual facilities management services, often bundled up into those unfortunate headings of “hard” and “soft” services (how so?) but the outsourcing of professional services is becoming more and more frequent.  Outsourcing your estate management can mean the difference between being able to do your day job or not. Address the seemingly endless queries from tenants and other occupiers can mean that you do not have the time to undertake those tasks that are actually part of your job description!

James Alexander Consultants are expert in assessing your facilities and estate management service requirements and, with you, determining a strategy to develop the correct balance of contracted and in house services, their relevance and performance for you.  We develop, plan and implement the strategy, leaving you to focus on core activity and opportunity.

eMail us on innovation@jaltd.co.uk or see our contact page for our numbers.  We look forward to speaking with you.

Tuesday, 21 June 2011

Outsourced Services Sector

The Business Services Association (http://www.bsa-org.com/) has released details of a report prepared by Oxford Economics relating to the outsourced services sector in both the public and private sector.  It is reported that the outsourced services sector in the UK now has an annual value of £207bn, equating to approx. 8% of the UK economy.

Defined as being services provided under a time bound agreement, with some element of delegated authority and which typically in the past would have been provided by an organisation's employed staff, the outsourced services sector now rivals the financial services sector in terms of size (the financial services equates to 8.1% of the UK economy).

 The range of services falling into this category is vast and includes waste management, call centre operations, IT and data services, facilities management services and real estate and asset management provision.  The sector accounts for 10% of the total workforce, with in excess of 3 million people employed in the sector, nearly 600,000 engaged in property management related activities including cleaning and maintenance alone.

The sector makes a significant contribution to UK plc with £14bn a year being paid in corporation tax, employee NI contributions and business rates with a further £21bn coming from employee income tax and NI.